Kasamoto Toys Limited 30-Day Warranty

At Kasamoto Toys, we take pride in creating products designed to inspire imagination, learning, and joy. Every item we make is carefully inspected to meet our quality standards. If something isn’t right, we’re here to make it right.

What’s Covered

This warranty covers manufacturing defects and broken parts that occur under normal use within 30 days of the original purchase date.

Covered issues may include:

• Broken or detached components that result from a production defect.
• Damage or malfunction caused by errors in manufacturing or assembly.

What’s Not Covered

This warranty does not cover:

• Normal wear and tear.
• Damage caused by misuse, drops, accidents, modification, or improper handling.
• Cosmetic issues that do not affect function (scratches, scuffs, discoloration, etc.).
• Products purchased from unauthorized sellers or secondhand sources.

How to Make a Warranty Claim

If you purchased through a marketplace (such as Walmart.com, Amazon.com, or others):

Please use the return or replacement process provided by that marketplace. This ensures your claim is handled quickly and properly recorded.

If you purchased directly from our website (kasamototoys.com):

1. Email hello@kasamototoys.com within 30 days of purchase.
2. Include your order number, proof of purchase, and a brief description of the issue.
3. If needed, we may ask for a photo or short video to confirm the defect.

Our Commitment

If your claim is approved, we will repair, replace, or refund the product at our discretion. We aim to resolve all warranty claims within 5–10 business days of receiving your information.

Legal Note

This limited warranty gives you specific legal rights, and you may also have other rights that vary by state or province.

Kasamoto Toys reserves the right to update or modify this warranty at any time without notice.